Pre-Sale Service
- The professional sales team provide 24 hours service for any consultation, questions, plans, requirements.
- Market analysis and locate market targets.
- Professional R&D team cooperate with different customized projects. OEM and ODM are accepted.
Sale Service
- It meets customer requirements and reaches international standards after a varity of tests such as CQC, CTL, EU, CE, RoHS, FCC, ETL, CARB, etc.
- Corresponding market and price protection for the sole agent.
- Full inspection before delivery. Ensure the quality of each product.
- Perfect product philosophy, environmental protection, no pollution.
- Specialized in air purifier and ozone generator) for 27 years. Professional team for professional solution.
After-Sale Service
- Provide documents, including analysis/qualification certificate, insurance, country of origin, etc.
- Provide PPT, video, detail real pictures as well as scheme for customers' marketing.
- Send real-time transportation situation.
- Provide free spare parts to customers for any complaint within warranty.
- Video meeting with customer to show and operate the products. Provide solutions if needed.
FAQ
R & D and Design
1, How is your R & D capacity?
We have a professional engineer team with over 15 years R & D experience. Our flexible R & D mechanism and excellent strength can satisfy customers' requirements.
Certification
1, What certifications do you have?
Our factory Dongguan Guanglei passed ISO9001, ISO14000 and BSCI. All products had passed more than 300 domestic and international certificates such as CQC, CTL, EU, CE, RoHS, FCC, ETL,CARB, etc. There are over than 100 patent certificates of appearance patent, and 35 patent certificates of utility models.
Procurement
1, What is your purchasing principle?
5R principle: Ensure the "right quality" from the "right supplier" with "right quantity" of materials at the "right time" with "right price".
Production
1, are you the manufacturer?
Yes, we are the manufacturer. We have specialized in the air purifiers field since 1995. We own 25000 square meter factory Dongguan Guanglei. Many brand buyers established good cooperation with us in our 27 years development.
Quality control
1, What testing equipment or lab do you have?
Silk screen department, Drop testing, CADR test chamber, Endurance testing, Temperature/Humidity testing, Transit testing, Injection department, Products moulding, NJoisy testing, etc.
2, What is your quality control process?
100% inspection before delivery. Our company has strict quality control process.
3, How long is the guarantee?
One year guarantee for all our models.
Shipment
1, Do you ensure safe and reliable delivery of products?
Yes, we always use high-quality packaging for shipping. Drop testing and transit testing will be hold before shipment.
2, What is the shipping way?
Regarding the small quantity order, we can send them by FedEx, DHL, SF express, UPS. The large quantity goods are shipped by ocean shipping according to customer's demands.
Products
1, What is your current product line?
Air purifier (plug in, desktop, portable, floor standing and wall mount), ozone generator, ozone fruit and vegetable purifier, hydroxy fruit and vegetable purifier, etc.
Payment method
What are the acceptable payment methods for your company?
30% T/T deposit, 70% T/T balance payment before shipment. More payment methods depend on your order quantity
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Market and Brand
2, Does your company have its own brand?
We normally print our customer's logo on product or deliver English neutral product and packaging.
Audited Supplier 
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